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Investopedia collected key data points from several home warranty providers to identify the most important factors to customers. We’ve put Choice Home Warranty and Super Home Inc. side by side to help you choose between the two. By comparing protection options, prices and customer reviews, you should be able to decide which company offers the better home warranty solution for your specific needs. In 2021, Super launched its In the Clear program for real estate agents. The first of its kind, the program protects new homeowners from being denied a claim because of breakage caused by unknown preexisting conditions.
I'm currently in the process of figuring out how to cancel the policy so we can move to someone else. I've rarely had such horrible service and I have pretty much nothing nice to say about this company. The app isn't even well designed or user friendly -- it glitches often and gives very little information or flexibility. Unfortunately, the major downfall of this company is that it is only available in a handful of states. And, pricing is higher compared to American Home Shield, even if it does offer additional services. For those reasons as well as the ability to customize more of what’s covered in your plan, American Home Shield is the winner.
Super Home Warranty Plans
Payout caps differ depending on the item covered and the plan purchased. Super Home Warranty is transparent on what is covered and what isn't—many items provide unlimited coverage, which is better than industry standards. ServicePlus Home Warranty has two service plans with different coverage levels and a variety of add-on service coverage options. All claims are administered through dependable, certified, and uniformed repair technicians. Eliminate the worry and financial strain that accompanies an appliance or home system failure by getting covered with Superior Home Protection. Annie is an expert in the field of home warranty coverage, and part of an external review team that is independent from Today’s Homeowner.
Customers like Super’s easy application process and the professional demeanor of its contractors. Customers who were unsatisfied complained of poor customer service and waiting long periods for Super to schedule contractors. To keep our data current, our team regularly updates the data points for each company to ensure their coverage offerings, pricing and availability are accurate. Super Home, Inc. is an innovative provider of home warranties — its technology platform coupled with their expanded items covered makes them stand out from the crowd. You must submit a claim before you repair your item in order to be eligible for coverage.
Super Claims Process and Customer Service
There are several aspects to consider when evaluating a home warranty company and its coverages. We assign fractional score values ranging from 0.00 to 1.00 points for each feature and then weight those feature values according to subject matter expert advice and consumer survey importance ranking. We also compare features for each company to industry average values determined from our data collection for the top 25 home warranty providers.
You can cancel within 30 days and receive a full refund, minus the cost of any repairs the company performed during the covered period. However, the company also charges a $50 cancellation fee. When it comes to premium prices, ServicePlus easily beats Super Home warranty, with average premiums of between $419 and $756 compared against $557.50-$1,649. In another point in its favor, ServicePlus will also offer 2 month’s free coverage and limited roof coverage to new customers.
Available Plans
This initiative is to keep your home in prime condition and prevent any avoidable repairs in the future. Super also sends out maintenance reminders like cleaning the gutters, clean condenser coils and cooling fans, and more to ensure regular upkeep of your home. You can choose to do these chores by yourself or retain Super’s concierge services to find the right service providers to do them.
For transparency, we may be compensated if you purchase through a link. Filed a claim in May, 4 months later and Super hasn't even begun to help solve it. No, there is no cap to the service appointments you can schedule with Super Home Warranty.
There is also a detailed selection of FAQs that answered all the questions we had. Overall, we found these prices to be slightly higher than those of some competitors. Convenience with the availability to track expenses, services, etc.
We encourage you to write a review of your experiences with these brands. We found the process of applying for coverage extremely simple and didn’t encounter any issues. In the event of an emergency, customers can also call the provider 24/7 for immediate assistance. The cost of coverage will depend on factors such as the state you live in and your property type. Super Home Warranty Plan Pricing The cost of coverage will depend on factors such as the state you live in and your property type. To share feedback or ask a question about this article, send a note to our Reviews Team at
Customers can submit an unlimited number of claims during a covered period, however the company places a cap on the dollar value of claims you can submit in a year. Coverage limits increase as you step up to Super's more expensive plans. Under no circumstances will the company be responsible for more than $30,000 in repairs, no matter which plan or upgrades you choose. Super Home Warranty is best for homeowners who want a service that provides assistance with home maintenance tasks, higher payout caps, and transparent terms. Given that prices tend to be much higher than the competition, you’ll want to do some calculations to see whether the additional home maintenance services are worth it. Keep in mind that coverage isn’t available in most parts of the United States.
We may receive compensation if you visit partners we recommend. Full BioWith practical experience running his own IT business and an education in the liberal arts, Matthew Klammer had become well-accustomed to the difficulties of research. From providing POS systems to small tourist shops to data security and account management Matthew has provided business solutions to many individuals. Read our comprehensive Home Warranty review of First American...
The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers, and we aim to provide transparency in our review standards and research process. Repair services are typically scheduled during regular business hours, between Monday and Friday, with the exception of holidays. Super Home Inc. is best for people who are willing to pay a bit more and want the flexibility of a monthly subscription service. There are also additional items covered in each plan and add-ons not listed on the website. A service copay of $75 applies only to the first visit if a repair or replacement requires more than one service appointment.
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